Meet the Team

Kelly Mackie

M.Couns (with dist), D.C.Hyp., Adv. EMDR, MACA, MAHA, MEMDRAA

ACA Level 4. EMDRAA Accredited. IFS-informed therapist.

Kelly is an experienced Clinical Hypnotherapist, accredited EMDR therapist, and Registered Clinical Counsellor specialising in alcohol and other drugs. With a deep understanding of the psychology of habit formation, Kelly works with clients across a range of presentations including unwanted habits, intrusive thoughts and memories, anxiety, cravings, and the impacts of trauma.

During sessions, Kelly draws on a combination of hypnosis and Internal Family Systems (IFS)-informed EMDR therapy, an integrative approach that works with both the subconscious mind and the brain’s natural processing system. Her training and experience in trauma therapy allow her to support people who have experienced traumatic family environments, emotional abuse, or significant life events that continue to impact their day-to-day lives.

A Personal Understanding

Kelly brings lived experience to her work. Years ago, she struggled with cigarettes, alcohol, and sugar, attempting to change through willpower alone and finding herself caught in cycles of self-doubt and inner conflict that felt difficult to shift.

It was while studying psychology and counselling that she discovered subconscious therapies. That experience shaped not only her own path but her deep commitment to this work and her understanding of what it feels like to be genuinely stuck.

Kelly is passionate about supporting others navigating similar challenges, and approaches every client with the empathy and insight that comes from personal as well as professional experience.

Registrations and Funding

Kelly is registered with the Australian Hypnotherapists Association (Professional Level), the Australian Counselling Association (Level 4) and is Registered Clinical PACFA. This means her services are covered by most health funds. As a qualified provider, Kelly is also able to deliver services under WorkCover, NDIS, Victims Assist and My Aged Care packages, where clients have been assessed as eligible through those programs.

Get in Touch

You can call or text 0410 573 650 or email [email protected] to find out more or book an obligation-free enquiry.

Melissa Brydon

Adv. Dip. Clinical Hypnotherapy

Master NLP Practitioner

Melissa is an experienced Clinical Hypnotherapist and Master NLP Practitioner working with clients across a range of presentations including smoking cessation, gut-directed hypnotherapy for IBS, phobias, unwanted thoughts and behaviours, and chronic pain.

Melissa draws on a combination of clinical hypnotherapy and NLP techniques to explore the deeper subconscious patterns connected to the habits and experiences clients want to address. Her approach is guided, supportive, and paced to feel comfortable for each person she works with.

Melissa’s work is shaped by her own experience with chronic fatigue and chronic pain. During that period of her life, she developed a deep appreciation for the connection between mind and body, and discovered hypnotherapy and coaching techniques as tools for supporting her own wellbeing.

That personal experience informs the empathy and understanding she brings to her work with clients navigating their own health and wellbeing challenges.

Melissa works with clients in person in Hervey Bay and online across Australia. Her areas of focus include smoking cessation, phobias, unwanted habits and behaviours, and chronic pain support.

Krissy Hernandez

Client Support and Administration

Krissy is the friendly voice behind the scenes at Better Day Hypnotherapy.

She manages bookings, invoicing, and general enquiries, and is often the first person you’ll hear from when you reach out. If you have any questions about appointments or need help with anything admin-related, Krissy is here to help.

Krissy brings over seven years of experience supporting health care practices and holds a Bachelor of Science in Accounting Technology. She understands the importance of privacy in a healthcare setting and treats all client interactions with the utmost discretion and professionalism.

For clinical questions about your sessions or treatment, please contact Kelly or Melissa directly.

Contact Us

Kelly Mackie- M.Counselling, DCHyp, Adv Cert. EMDR, MACA, MAHA, MEMDRAA

MONDAY TO FRIDAY 10AM- 5:30PM

6/156 Boat Harbour Drive, Pialba, 4655

Hervey Bay, Maryborough, Bundaberg and Surrounds